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Returns and Exchanges

 

1Pack all the items in the original packing. Items bought as sets must be returned in sets.
2Fill in the return request form attached to the order.
3Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).
4Send the parcel to this address:
nelson Srl, Via crociferi 50, 95100 Catania (italy)
5After you have sent the parcel, please inform us of that by sending an email to info@sicileshop.com

Eligibility of Items for Return or Exchange

 
Customers have the right to return any purchased items without defining the reason within 5 (five) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.
Our return and refund policy is guaranted by Paypal purchase protection.